Every call answered. In your language.
Polyvo is an AI phone receptionist for busy business owners in New Zealand. It answers every call 24/7 in the caller's language, takes the message, and texts you a summary in your language.
- Answers 24/7
- Your texts in 20+ languages
- No setup fee, cancel any time
New call · URGENT
Sarah · 021 555 0192 · Howick
Kitchen pipe leaking, wants a visit tomorrow
Example only
You keep working. Polyvo picks up.
Forward your business number to Polyvo when you're busy, after hours, or all the time. You choose.
A customer calls
You're with a customer, on site or driving. If you don't pick up within 15 seconds (you choose 5 to 30), Polyvo answers. Decline a call and it answers straight away.
Polyvo answers in their language
English, Mandarin, Hindi, Punjabi, Korean and more. It gets their name, number, what they need, where and how urgent. Online booking is coming soon.
You get a text in your language
A short summary arrives in the language you read best, a minute after the call. Call them back when it suits you.
Your receptionist, your choice of voice.
Polyvo uses natural-sounding AI voices. It's not a recording of a real person, and it always tells callers it's an AI assistant for your business.
Pick the voice
Choose Hana (female) or Leo (male), more voices and tones are coming soon. It greets callers with your business name. You can swap any time.
Callers just speak
Polyvo greets in English. If the caller answers in Mandarin, Hindi, Punjabi, Korean or another language, it switches to that language for the rest of the call. Nobody has to press a button.
Change your language any time
Pick the language you want your texts in when you join. Want it changed later, say from Hindi to English? Just tell us, and it switches from the next call.
More than a message. It wins the customer.
Answers every call, 24/7
Nights, weekends and busy days. It speaks to each caller in their own language, so nobody hangs up confused.
Summaries in your language
Every call becomes a short text in your choice of 20+ languages: who, what, where, how urgent.
Books visits for you Coming soon
Offers times you've marked as free and books the appointment. No double-booking, no phone tag.
Follows up your quotes Coming soon
Polite follow-ups after you send a quote, so leads don't go quiet. Customers can reply STOP at any time.
Asks for Google reviews Coming soon
After each visit or sale, every customer gets the same friendly request. No filtering, no rewards: just honest reviews, as Google requires.
Monthly report Coming soon
Calls answered, visits booked, quotes followed up and reviews asked for, in one simple report each month.
Built for owners who came from everywhere.
New Zealand runs on immigrant-owned businesses. Polyvo is for busy owners of every nationality who want every call handled well, even when English is their second language, or their customer's.
Any business that lives on the phone
- Builders and trades
- Salons and barbers
- Restaurants and takeaways
- Real estate
- Clinics and dentists
- Accountants
- Immigration and legal
- Mechanics
- Cleaners
- Retail shops
- Movers
- Tutors
Texts in the language you read best
- English
- 한국어
- 中文
- हिन्दी
- ਪੰਜਾਬੀ
- Tiếng Việt
- Filipino
- Gagana Sāmoa
- Lea faka-Tonga
- 日本語
- ไทย
- Español
- العربية
- + more
Less than one missed customer a month.
Founding member
Locked in for your first 12 months. Everything in Multilingual.
- 100 minutes a month, then 30c a minute
- Free trial before you pay
- Help shape the product
- No setup fee, cancel any time
Business
For busy owner-operators.
- 150 minutes a month, then 30c a minute
- Answers callers in English
- Call summaries in English
- Appointment booking (coming soon)
- Automatic quote follow-up (coming soon)
- Google review requests (coming soon)
- Monthly report (coming soon)
Multilingual
For owners who'd rather read in their own language.
- 200 minutes a month, then 30c a minute
- Everything in Business
- Call summaries in your choice of 20+ languages
- Reply in your language, customer gets English (coming soon)
- Callers can speak their own language too
All prices in New Zealand dollars, excluding GST. Extra minutes 30c each. No setup fee, no lock-in contract.
Good questions.
Do callers know they're talking to an AI?
Yes. Polyvo says at the start of every call that it's an AI assistant for your business and that the call may be recorded. We think honesty keeps callers on the line. Anyone can ask to leave a message for you instead.
Are calls recorded? What about privacy?
Calls may be recorded and transcribed so we can send you an accurate summary. We follow the New Zealand Privacy Act 2020: we only collect what's needed to handle the call, keep it secure, never sell it, and you or your customers can ask to see, correct or delete it.
Do I need a new phone number?
No. Keep your number and set call forwarding to Polyvo: always, after hours, or only when you don't pick up. We help you set it up.
How long does it ring before Polyvo answers?
You decide. Your phone rings first, and if you don't pick up within 15 seconds (about 5 rings), the call goes to Polyvo. You can set anywhere from 5 to 30 seconds. Busy on another call, or pressed decline? Polyvo answers straight away. Phone off or no coverage? Polyvo answers too.
Whose voice is it?
A natural-sounding AI voice, not a real person's recording. You choose Hana (female) or Leo (male) and a tone, and you can change it any time.
Which languages does it speak?
Polyvo can talk with callers in many languages, including English, Mandarin, Cantonese, Hindi, Punjabi, Gujarati, Tamil, Korean, Japanese, Vietnamese and Filipino, and texts you in your choice of 20+ languages.
What happens with quote follow-ups? Will it annoy my customers?
Quote follow-ups are coming soon. When they launch: only three gentle touches after you send a quote: a text on day 3, a call on day 7 and a last text on day 14. Every text lets the customer reply STOP to opt out, and it stops straight away.
Can I cancel?
Yes, any time. No setup fee and no lock-in contract. Founding members keep the $79 price for their first 12 months.
When can I start?
We're onboarding a small group of founding members first, from every kind of business. Join the list and we'll be in touch personally to set up your free trial.
Be one of the first 20.
Join the list for a free trial and $79 a month for your first year. We'll call or text you to set it up.
- Free trial, no card needed to join the list
- We set it up with you, in your language if you like
- Made in Auckland